Privacy Policy

Last Updated: July 2024

Metropolitan Prep Academy (“the School”) is committed to protecting the privacy of our community members and visitors to our website, www.metroprep.com (“the Site”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Collection of Personal Information

We collect various types of information to provide and improve our services, including:

• Contact information: names, addresses, telephone numbers, and email addresses.
• Family details.
• Admissions and open house data.
• Fundraising, communications, and advancement information.
• Academic records: attendance, grades, progress reports, and special educational needs.
• Employment data for staff and volunteers.
• Images, audio, and video recordings.
• Financial information.
• Course, meeting, and event attendance details.
• Health information.
• Police reference check data.
• Website visitor information.

2. Use of Personal Information

The School uses personal information to support its educational mission and related services. This includes:

• Teaching, evaluating, and supporting students.
• Managing admissions and financial aid.
• Communicating with current, former, and prospective students and their families.
• Administering co-curricular and extracurricular activities.
• Supervising off-campus activities and trips.
• Handling employment and volunteer relationships.

3. Storage and Protection of Personal Information

We employ various security measures to protect your personal information. Authorized personnel are permitted to access personal data solely for the purposes for which it was collected. Some information is stored using third-party hosted databases or cloud services, which must adhere to our privacy standards and applicable laws. Note that some personal data may be stored outside of Canada and thus subject to foreign laws.

4. Sharing of Personal Information

We may disclose personal information to third parties under specific circumstances:

• To service providers assisting with our educational and operational activities (e.g., e-learning platforms, payroll services).
• As required by law, such as disclosures to the Ontario Ministry of Education or in response to legal processes (court orders, subpoenas, etc.).
• With your consent for purposes beyond these contexts. We do not sell, rent, or trade your personal data.

5. Data Accuracy and Updates

We strive to ensure all personal information is accurate and up-to-date. Community members should notify us of any significant changes to their personal data. Current families will be asked to verify their demographic information annually.

6. Security of Financial Transactions

Credit or debit card information transmitted through the Site is protected by encryption. Our website does not store credit card details directly; we use third-party payment processors responsible for safeguarding this information. Despite these measures, we cannot guarantee absolute security due to potential transmission errors or unauthorized access.

7. Information You Share Socially

Our Site may allow you to connect and share information publicly or with friends. Be mindful of your privacy needs and the privacy needs of others. We cannot control the privacy or security of information you choose to make public or share with others. Please review the privacy practices of third-party platforms before sharing information.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. These technologies help us understand user behavior and improve our services. You can control cookie preferences through your browser settings, but disabling cookies may affect your use of the Site.

9. Links to External Websites

Our Site may contain links to other websites not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Your Privacy Choices

You can opt-out of receiving marketing and promotional communications from us by clicking the “unsubscribe” link in our emails or contacting us directly at communications@metroprep.com.

11. Feedback Process

We welcome feedback regarding our privacy practices. You can provide feedback in person, by telephone, email, hard copy, or fax. Complaints will be reviewed, and a response will be provided as appropriate.

12. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page, with the updated date reflecting the latest revision. We encourage you to review this Policy regularly to stay informed about how we protect your information.